ClickSquared Management
Andrew Frawley - Chief Executive Officer
A recognized thought leader in analytic CRM, data integration, data warehousing and database marketing, Andrew Frawley brings ClickSquared more than 19 years of operational experience. Prior to joining ClickSquared, Andrew founded and served as president, chairman and CEO of Xchange Applications Inc., a pioneer in the analytic CRM market. He previously was a founding partner of Grant & Partners, a consulting firm focused on implementing customer-focused business strategies, as well as a founder of MarketPulse, a division of Computer Corporation of America, which created one of the first analytic CRM offerings. Andrew earned an MBA with a concentration in computer science from Babson College and received a B.S. in finance, with honors, from the University of Maine. He currently serves on the board of WhyData and is an advisory board member for Redbird Systems.
Wayne Townsend - Chief Operating Officer
With more than a dozen years in CRM, direct marketing and analytics, Wayne Townsend brings deep experience to his post as COO of ClickSquared. Wayne joined ClickSquared from Elity Systems, where he served as president and chief executive officer of the event-triggered solutions provider through its acquisition by MarketSoft. Over the course of his career, he has helped transition startups like Xchange Applications, Inc., a Boston-based leader in analytic Customer Relationship Management (CRM) solutions, through rapid growth to successful IPO. Wayne has held a variety of executive roles in sales and service, product strategy, marketing, and product management. In addition to solutions integration experience with Epsilon, an American Express company, and Andersen Consulting (now Accenture), Wayne is a former United States Air Force Captain, who worked as manager of the F-15E Strike Eagle program. He is a graduate of MIT, with a B.S. in mechanical engineering, and the University of Dayton, with an MS in mechanical engineering.
Jose Quintana - Chief Financial Officer
Jose Quintana joined ClickSquared in June 2006. Jose brings over twenty years of leadership experience in information technology and professional services businesses, as both a CFO and GM. Prior to joining ClickSquared, Jose was CFO of Co-nect Inc., a leading education industry training solutions provider. Co-nect was acquired by Pearson Education on November 2005. Previously, Jose was CFO of Atex Media Solutions, a worldwide provider of publishing software solutions and InStream Corporation, an e-commerce company serving the healthcare market. He has also held financial and operational management positions with EDS and Prime Computer. Jose earned a bachelors degree in economics and accounting from Holy Cross College, and serves on the board of USES, a non-profit agency providing community based programs for several Boston neighborhoods.
Jeff Walters – Chief Marketing Officer
A pioneer in the fields of marketing communication, database marketing and customer relationship management, Jeff Walters has provided relationship marketing and brand communication counsel to some of the world’s leading brands. In his role as CMO, he applies his strategic marketing acumen to ClickSquared as well as to our expanding list of Global 2000 clients. Formerly the co-founder and president of Intrasight (a firm that merged with ClickSquared predecessor Click Tactics in August of 2007), Jeff brings to ClickSquared extensive experience in working with clients to develop and manage customer relationships for improved marketing ROI. Before founding Intrasight, Jeff was part of the founding management team of Targetbase, an innovative marketing services firm subsequently acquired by Omnicom (NYSE: OMC). Jeff’s prior experience includes developing brand and relationship marketing strategies and capabilities for large organizations including Microsoft, Nestle, IBM, Volkswagen, HP, Jack Daniel’s, Coca-Cola, the state of Hawaii and Marriott Resorts and Hotels. Jeff is co-author of ‘Measuring Brand Communication ROI’ and has lectured and published in venues on five continents. He has a bachelor’s degree in Marketing from Valdosta State University and a Masters in Marketing Research from the University of Georgia.
